Claims

Claims

To report a claim, call the America First Insurance ANYTIME Claims Service™ at 877-263-7890 (toll-free) anytime, anywhere. A trained customer service representative will take the claim information and begin processing it immediately, regardless of the time of day.

Claims Services
Our services include:

  • 24-hour claim reporting 365 days a year;
  • Immediate claim processing;
  • Body shop referral through our PACE program;
  • Rental car referral;
  • Emergency property repairs through our C.A.R.E.S. program;
  • A National Catastrophe unit which responds after natural disasters
  • Glass repair through our Total Glass Solution program; and
  • Agent notification of the loss

After reporting your claim to the America First Insurance ANYTIME Claims Service, a local claims representative will contact you before the end of the next business day. If you report a serious loss—one that involves death or hospitalization, or that makes your place of business inaccessible—we will contact you that same day and, in most cases, within an hour of your call.

Claims EFT Enrollment

By signing up for our Claims Electronic Fund Transfer (EFT) Program, you can have your claim payments directly deposited into your bank account at your financial institution through EFT.

Report Fraud

If you suspect insurance fraud is occurring, call our 24-hour Fraud Hotline at 1-877-528-0461.

Looking for Workers' Compensation Forms?

Visit our Workers' Compensation Toolkit for all required state forms, details on the claims process, and how you can help manage claims costs.

Injured Workers: Find a Provider

From hospital emergency rooms to physical therapists, you’ll find the provider you need with our online provider search tool.