Contact Us

Home Office
America First Insurance
3400 Waterview Parkway
Suite 200
Richardson, TX 75080-1484
Phone: 972-231-7175
Toll Free Number: 800-443-2534 

Claims
For losses relating to policies written by America First Insurance™, you should report these losses to the America First Insurance ANYTIME Claim Service™ at 1-877-263-7890.

Billing
If you have a question about your bill or need help with online billing, please email us or call us at 877-616-6002 (available Monday through Friday from 7:00 a.m. to 7:00 p.m. CST), using the following prompts to reach a customer service representative:

• For active personal lines policyholders, enter "1-1-2" at the first message prompt; or
• For active business lines policyholders, enter "1-2-2" at the first message prompt.