Claims

Claims

To report a claim by phone, call the America First Insurance ANYTIME Claims Service™ at 877-263-7890 (toll-free) anytime, anywhere. A trained customer service representative will take the claim information and begin processing it immediately, regardless of the time of day.

Our claim services include:

  • 24-hour claim reporting 365 days a year
  • Agent notification of the loss
  • Body shop referral through our PACE program
  • Glass repair through our Total Glass Solution program
  • Immediate claim processing
  • A National Catastrophe unit which responds after natural disasters
  • Rental car referral

After reporting your claim to the America First Insurance ANYTIME Claims Service, a local claims representative will contact you before the end of the next business day. If you report a serious loss — one that involves death or hospitalization, or that makes your place of business inaccessible — we will contact you that same day and, in most cases, within an hour of your call.

Claims EFT Enrollment

By signing up for our Claims Electronic Fund Transfer (EFT) Program, you can have your claim payments directly deposited into your bank account through EFT at your financial institution.

Report Fraud

If you suspect insurance fraud is occurring, call our 24-hour Fraud Hotline at 1-877-528-0461.

Looking for Workers' Compensation Forms?

Visit our Workers' Compensation Toolkit for all required state forms, details on the claims process, and how you can help manage claims costs.

Injured Workers: Find a Provider

From hospital emergency rooms to physical therapists, you’ll find the provider you need with our online provider search tool.