Medical Response Plans

Ensuring that an injured employee receives prompt medical attention is essential to a quick recovery from an injury or illness. It is advisable that you develop a medical response plan and ensure that your employees know what to do, and who to notify, in the event of a medical emergency.

In the event of an injury or illness that does not require emergency care, your employees should be instructed to report the injury or illness to you prior to seeking treatment. Depending upon the state(s) in which you do business, you may have the ability to direct the injured worker to a designated medical provider. In some jurisdictions, the ability to direct care exists only if the employer participates in a managed care program. Please consult the state workers’ compensation website for each state in which you do business, or contact your local claims office for information about your rights to direct medical care.

Finding the Right Provider
From pre-employment physicals and drug testing to providing quality care in the event of a work related injury or illness, developing a relationship with a local occupational health or industrial medicine provider is an important step in managing your risk and ensuring the safety and health of your workforce.

Where appropriate, we strongly encourage you to develop a relationship with a medical provider — ideally, one with experience in managing occupational injuries. Read Tips for Business Owners–Selecting a Medical Provider for information on how to find the right provider.

From hospital emergency rooms and urgent care centers to physical therapists, pharmacies, and physicians by specialty, you’ll find the provider you need with our Provider Referral Services (PRS) tool and Texas Workers' Compensation Network Doctors List.